Livraison

Délai de livraison indicatif :

Garantie

La qualité de nos produits est une priorité. Ils sont couverts par une garantie intégrale contre tout vice matériel ou défaut de fabrication. Pour remplir une demande de garantie, cliquez sur le lien ci-dessous.

Retours

30 Day Return Policy

• • Not quite right for you? No problem — Our 30 Day Return policy gives you time to make sure the item you purchased is perfect for all the journeys you’re taking.
• • Returned items must be unused and unwashed with the original tags attached.

100 Day Return Policy

• • Not quite right for you? No problem — Our 100 Day Trial policy gives you time to make sure it’s perfect for all the trips you’re taking.
• • Returned items must be unused with the original tags attached.
• • Our 100 Day Trial policy is void if your luggage has been used in transit.
• • *This policy only applies to our range of Herschel Heritage™ Hardshell Luggage.

Return Fees

• • We only provide free return shipping for exchanges and store credit refunds.
• • If you’re returning an item for a refund, a $5 return fee will be deducted from the cost of your refunded total.
• • To help get you started on your return, we include a return shipping label with every order.
• • All items must be returned unused, unwashed and with the original tags attached.
• • Once returned, the condition of the product is left to the discretion of Herschel Supply.
• • Refunds will be issued to the original method of payment.